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About us.

I care pharmacy is part of the Guardian and IDA pharmacies which are independently owned and operated by pharmacists who believe in investing in the best possible patient care.

About our pharmacy

I Care Pharmacy and Medical Clinic in Guelph.

I care pharmacy is part of the Guardian and IDA pharmacies which are independently owned and operated by pharmacists who believe in investing in the best possible patient care. They have been providing exemplary care for patients since 1932 when the Independent Druggists’ Alliance was first established in Canada, empowering their patients to live healthy and active lives by providing personalized, compassionate, and holistic care.

Our Pharmacy is more than just a pharmacy; it is a location in which patients are able to have all of their pharmaceutical needs consistently and easily met. All of our patients have their files in our pharmacy which allows us to have constant access to the types of medications they need, the number of times it needs to be taken, as well as the dates that it need to be delivered. As a result, we are able to develop a personalized pharmaceutical experience for our patients as we become familiar with their needs and are able to further meet them. Furthermore, we have a variety of services which exists in our pharmacy that allow for us to meet all sorts of needs beyond medication for our patients. From diabetes and health counselling, to opioid management programs, we are able to provide our patients with not just the treatment for their conditions, but to inform them about their health and help see their health in a more holistic manner, allowing them to have the best quality of life.

In the forefront of our mission, we have an upmost commitment not only to your health, but also to your privacy as we keep any and all of the information regarding patients confidential so you can rest assured in your ability to take care of your health in the privacy that you deserve.

Years Experience

Reliable Pricing

In an effort to live up to our commitment to health, we provide reasonable and reliable pricing as well as help our patients access programs, they may be eligible to as to afford their medication so that no patient is left without getting their full needs met. Come and see us and we will assist you, ensuring that you can have a stress- free experience with affording your medication.

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Punctuality

We understand the necessity for you to take your medication on time as well as the frustration that comes with waiting times for prescriptions and refills. Therefore, we are committed to delivering your medication as soon as we get the prescription order as well as update it consistently and regularly so that you are able to take care of your health and have a stress-free experience with accessing your medication.

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Privacy

We make it our upmost priority to ensure the privacy of our patients by having sealed files which contains their information, only accessible to our pharmacist who will keep the information confidential and release it to the patient alone or to anyone whom the patient has allowed for. These measures are set in place to protect patients’ info and to allow them to take care of their health in the privacy they deserve.

Commitment to health

We are committed to providing you with the greatest care regarding your health and wellness through not only prescription provision, but with all sorts of counselling including, health, asthma, and diabetes counselling, as well as opioid treatment, and smoking counselling.  These services allow for you to have a holistic and complete health care that not only allows you to receive your medication, but to also be informed on the conditions that you may be facing or could be facing.

Personal touch

When you walk though our pharmacy, you encounter pharmacist who are not just there to assist you with processing your prescriptions but are interested in getting to know your medical history and condition in order to provide the kind of care which encompasses your entire health. Our pharmacists contact the doctors for any concerns about the medication on our patients’ behalf and follow up with patients to ensure that they have a clear understanding of their needs and how are they to be met. As a result, they become family as they become familiar with your needs and your family’s need if you choose to bring them with you, providing the upmost quality care the is specifically tailored to you and your family.

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Accessibility

Part of out commitment to the health of our patients includes the accessibility to a wide variety od medications for all sorts of diseases including minor and major cases. As a result, we keep track of our inventory, making sure that all medication is stocked and updated so that our patients are able to get their medication delivered to them on time, without any issues. If there is a medication that is not available, we assist our patients with finding the nearest pharmacy in which they can access to allow for them to have the best experience with processing their prescriptions. Our wide variety of services as well allow for our patients to be able to be informed on their health and take action to prevent and treat any conditions that may be harming them. Our pharmacists are committed to provide the most accessible services so that no patient goes without care.

DEFINITELY, WE CAN SERVE YOU BETTER

Contact An Expert

Our Pharmacists are able to provide you with the necessary assistance should you have any questions or concerns.

FREQUENTLY ASKED QUESTIONS

What are the changes to OHIP+ program?

The Ontario government has announced changes to OHIP+ starting April 1, 2019. Children and youth age 24 and under who are OHIP-insured, but who do not have a private plan will be eligible.

What medications are covered by OHIP+?

OHIP+ completely covers the cost of more than 4,400 drug products that are currently available through the Ontario Drug Benefit Program, including:

  • Antibiotics to treat infections
  • Inhalers for asthma
  • Various insulins, oral diabetic medications and diabetes test strips
  • Epinephrine auto-injectors (e.g. EPIPENs®)
  • Medications to treat arthritis, epilepsy and other chronic conditions
  • Antidepressants
  • Attention deficit hyperactivity disorder (ADHD) medications
  • Medications to treat some childhood cancers and other rare conditions

To find out if your medication is covered through the Ontario Drug Benefit Program visit www.ontario.ca/page/check-medication-coverage/ or contact us for more information.

Medications available through the Exceptional Access Program may also be covered if an individual qualifies

What is a private plan?

A private plan means an employer, group or individual plan, program or account, that could provide coverage for drug products, including facilitating the funding that could be used to pay for drug products, regardless of the following: 

  • the private plan covers the particular drug for which coverage is sought, 
  • the child or youth or another person under the private plan is required to pay a co-payment, deductible, or premium, or, 
  • the child or youth has reached their annual maximum under the private plan and no further coverage is available.
What about medications not covered under OHIP+?

If the prescribed medication is not covered by OHIP+, your Guardian or I.D.A. pharmacist may be able to recommend alternative medications that are covered by OHIP+.
If you have private insurance, some drugs not covered by OHIP+ may be covered by your insurance plan.

The Exceptional Access Program (EAP) may enable access to some medications for which no appropriate alternative is covered by OHIP+. Your healthcare provider is required to submit a request on your behalf. If approved, the full cost of the medication will be covered. Visit www.ontario.ca/page/applying-exceptional-access-program for more information on EAP.

How do I get an Ontario health card?

An Ontario health card is required to receive OHIP+ coverage.  For more information on getting an Ontario health card, visit www.ontario.ca/page/health-cards or contact a ServiceOntario Centre at 1-800-268-1154 (toll-free in Ontario only), 416-314-5518 (Toronto and GTA) or 1-800-387-5559 (toll-free TTY).

If my child is entitled to receive drug benefits through Ontario Works or the Ontario Disability Support Program, will they be fully covered, or will they have a co-pay? si?

Children and youth age 24 and under who are eligible for the Ontario Drug Benefit (ODB) Program because they receive social assistance benefits, regardless of whether they have a private plan, will maintain their benefits through the ODB Program with no co-pay and no deductible.

Phone

+ 1 (519) 265-5656

Location

11 Speedvale Ave E,Guelph, ON N1H 1J2

Email

info@icareguelph.com

Store Hours

M-F: 9am – 6pm
Saturday: 10am – 2pm Sunday: 10am – 11am